FREQUENTLY ASKED QUESTIONS

About perilogics

Perilogics specializes in original, high-quality, and practical designs that solve real-world problems. Our products are thoughtfully engineered for functionality, durability, and ease of use, ensuring they provide value beyond generic alternatives.

Perilogics is based in New York and was founded in 2013 with a mission to create practical, high-quality solutions for everyday problems. While we primarily operate online, our team is passionate about designing innovative products that help make life easier for travelers, professionals, and outdoor enthusiasts.

You can purchase our products directly from our official website. By buying from us, you get exclusive deals, early access to new products, and direct customer support from our team.

SHIPPING

Yes! We offer free standard shipping on all U.S. orders.

Orders are typically processed within 1-2 business days. Standard shipping within the U.S. takes 3-7 business days, while expedited shipping options are available for faster delivery.

Currently, we only ship within the United States. However, we are working on expanding our reach to international customers soon!

Yes! Once your order ships, you’ll receive a tracking number via email so you can monitor your package’s delivery status.

Returns & Exchanges

We stand by our products! If you're not satisfied, you can return your order within 30 days of purchase for a full refund or exchange. Products must be in original condition.

Yes! We offer a 1-year warranty on all Perilogics products. If you experience any defects in materials or workmanship, contact us for a replacement.

Yes

Not if within the 30 days return window.

Provide images showing damage/defective item for exchange for return.

Once your order leaves our warehouse, it is managed by a third-party carrier. However, we’ll do everything we can to assist you in locating your item. If needed, we address these situations on a case-by-case basis to find the best resolution.

CUSTOMER SUPPORT

You can reach us through our [Contact Us] page, or email us at support@perilogics.com. Our team is happy to assist you with any questions or concerns.

9am to 6am EST, Monday to Friday